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Earn Plus, referred to as "we", "us", or "our", acknowledges and respects the right to privacy of every individual and is committed to safeguarding their personal and sensitive personal data or information (defined below). This Privacy Policy is applicable to all users, including visitors and those who hold an account with EG Payment, collectively referred to as "User", who share their personal and sensitive personal data with us while accessing and using our website and mobile application, collectively referred to as the "Platform". The main objective of this Policy is to inform Users about the collection, use, storage, transfer, and disclosure of their data. Before submitting any information to us, it is important to carefully read this Policy to understand how we will handle your information. The electronic platforms, comprising the mobile application are owned and operated by A TO Z DIGITAL SOLUTIONS [GST NO 33FAQPK6553M1Z0].

By accessing, browsing, and using the Platform continuously, the User acknowledges that this Policy forms part of Earn Plus Terms & Conditions, available at https://earnplus.in/terms-conditions.html, and all the terms defined in the Terms of Use have the same meaning as in this Policy. If the User does not agree with the terms of this Policy, we advise them not to use or visit our Platform. This Policy is easily accessible in various places on our Platform, including when Users create an account with us. Earn Plus reserves the right to modify, alter, and update this Policy at any time, with or without prior notice. We will notify Users of any material changes through their registered email address or any other mode of communication available with us. We advise Users to review this Policy regularly to keep themselves informed about the changes. By continuing to use or avail the services of the Platform after any modification, amendment, alteration, or change of this Policy, regardless of whether notice was sent to the User or published on the Platform, the User is deemed to have given their consent to this Policy and Earn Plus other policies and practices existing at the time of visiting, accessing, and/or using the Platform.

This Policy is published in compliance with the Information Technology Act, 2000 and Rules made thereunder.

Personal and Sensitive User Data

For the purpose of these Terms including General Terms and Conditions, Digi Kendra Terms and Conditions and Prepaid Card Terms and Conditions, the following words and phrases shall have the meaning assigned to them hereinbelow.

1. Personal Data

According to the SPI Rules, Personal Information refers to any information related to a natural person that can directly or indirectly, in combination with other available information, identify that person. This includes details such as name, address, mobile number, and other similar details. “Sensitive Personal Data or Information”

Sensitive Personal Data or Information refers to personal information that is considered sensitive and includes details related to passwords, financial information such as bank accounts, credit cards, or other payment instruments, physical, physiological and mental health condition, sexual orientation, medical records and history, biometric information, and any other information received under lawful contract or otherwise. Information that is publicly available or provided under the Right to Information Act, 2005 or any other law is not considered sensitive personal data or information.

2. Payment Data

Payment Data includes end-to-end transaction details and information related to payment or settlement transaction that is gathered, transmitted, or processed as part of a payment message or instruction. This includes customer data such as name, mobile number, email, Aadhaar number, PAN number, payment sensitive data such as customer and beneficiary account details, payment credentials such as OTP, PIN, passwords, and transaction data such as originating and destination system information, transaction reference, timestamp, and amount.

3. Personal Information

According to the SPI Rules, "Personal Information" refers to any information related to a natural person that could potentially identify that person directly or indirectly, especially when combined with other available data held by a corporate entity. Examples of Personal Information include name, address, mobile number, and more.

Sensitive Personal Data or Information" includes personal data that pertains to a person's:

• i). passwords
• ii). financial information such as bank account details, credit card or debit card details, or any other payment instrument details
• iii). physical, physiological, and mental health condition
• iv). sexual orientation
• v). medical records and history
• vi). biometric information
• vii). any of the above-mentioned data received by a body corporate for processing or storage under

lawful contract or otherwise.

Information that is freely available in the public domain or furnished under the Right to Information Act, 2005, or any other law shall not be regarded as sensitive personal data or information.

Prominent Disclosure & Consent

When accessing, browsing, or using services on the Platform, users provide their consent for the collection, use, disclosure, storage, possession, receiving, dealing or handling of their Personal Information. In compliance with Rule 5 of SPI Rules, users specifically consent to the collection and handling of their Sensitive personal data or information for lawful purposes as stated in this policy by checking a box that affirms their consent during the creation of their Account on the Platform.

If a user under the age of 18 shares their Personal Information or Sensitive personal data or information, EARN PLUS assumes that there is adequate and lawful parental consent. To create an account, perform transactions, and receive customer support services, Users accessing and using our Platform must provide certain Personal Information and Sensitive personal data or information. The information that may be collected by us includes the following

• i). First Name and Last Name
• ii). Phone Number
• iii). Email address
• iv). Postal code ( pincode )
• v). Adress
• vi). Third-party information about the concerned User's activities or postings on the Platform
• vii). Any other information required by us that is relevant for accessing and using our Platform

Our collection of Personal Information or Sensitive personal data or information is limited to specific, clear and lawful purposes. We use this information to provide Users with a safe, efficient, smooth and personalised experience while using our Platform. We may also collect information to improve our services and products, respond to queries or complaints related to our services, send promotional emails, conduct market research, and create new products and services. Additionally, we use this information to provide customer support services, detect and prevent error, fraud, criminal activity, abuse of our services, and technical issues. We also enforce our Terms of Conditions, provide co-branded services in affiliation with more than one corporate entity, and for other lawful purposes as described at the time of collection of Personal Information or Sensitive personal data or information.

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Service.

• To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

• To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

• To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

• To manage Your requests: To attend and manage Your requests to Us.

• For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

• For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

• With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
• For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
• With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
• With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
• With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
• With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

we uploading users phone number, Email address, and other information transfer to our main server https://b2cadmin.b2crecharge.com . all users information stored our main server.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Disclose the collection of Phone Number

This phonenumber is used to identify the user and send the OTP while they are trying to login.

Disclose the usage of collected Phone Number

We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company's servers and or a Service Provider's server or it may be simply stored on Your device.

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

Manner of Information Collection

When Users visit and use our Platform, social media profiles, and customer support service, we collect information they provide voluntarily. This includes data that is automatically collected by analyzing their online behavior through cookies. We understand that Users may choose not to provide certain information or may withdraw their consent to provide information at any time as per the terms of this Policy. If consent is withdrawn, we will retain the Personal Information or Sensitive personal data or information for a period determined by us or as required by law. In such a case, we reserve the right to limit access to various features and services on the Platform.

Disclosure of information

You provide your explicit consent and authorization for us to share your Personal Information and Sensitive personal data or information with our trusted affiliates and other third parties, as necessary and for the lawful purposes stated in this Policy. However, we will not disclose any Personal Information or Sensitive personal data or information to any government institution or authority, except under specific circumstances such as when required by law, requested by a lawfully authorized government authority, pursuant to a judicial decree, for enforcing and protecting Earn Plus or others' legal rights, for seeking any relief, for defending any charge, for opposing any claim, for enforcing this Policy or our Terms of Use, or for obtaining any legal advice. In addition, we reserve the right to disclose, share or transfer your Personal Information or Sensitive personal data or information to a third party if there is a change in ownership, merger, restructuring, or sale of our business assets.

Use of cookies and other technologies

In order to enhance the functionality and user experience of our Platform, we utilize technology such as "cookies" to collect information from visitors and assign them a unique identification number known as a User ID. This enables us to better understand the interests of each individual user. Additionally, our web servers automatically gather limited information about a user's computer connection to the internet, such as their IP address, when they access our Platform. This information helps us to send data, such as web pages viewed by the user, to the appropriate computer.

Occasionally, users may come across "cookies" or similar technologies on certain pages of the Platform that are placed by third parties. It is important to note that we do not have control over how these third parties utilize cookies, and we accept no responsibility or liability for any associated issues.

Links to third party websites

The Platform contains links to other Platforms, and it is possible that these other sites may collect information about the User. Please note that this Policy does not apply to the collection and use of information by such linked Platforms, and we cannot be held responsible for their privacy policies, practices or content. It is the responsibility of the User to review the privacy policies of any linked Platforms they visit.

Correction and updating of information

If the Personal Information or Sensitive personal data or information provided by the User is found to be inaccurate, misleading or incomplete, the User must inform us promptly. The User can review, update or modify the information on their Account by logging into the Platform. However, we will not be responsible for verifying the authenticity of Personal Information or Sensitive personal data or information provided by the User.

Retention of information

We will retain and use your Personal Information and Sensitive personal data or information until the purposes for which we collected your information are no longer applicable, and we are no longer required by applicable law, regulations, contractual obligations, or legitimate business purposes to keep your information. Furthermore, we will delete your information if its retention is not required for the establishment, exercise, or defense of any legal claim.

Mailers

EARN PLUS may send direct mailers to the User's email address provided by the User. If the User wishes to opt-out of these direct mailers, they can use the links provided at the bottom of each mailer or any other means as determined by EARN PLUS Recharge Application. We value User privacy, and in the event that the User chooses to not receive such mailers, we will remove them from the mailing list. If a User wants to remove their contact information from all mailing lists and newsletters

Advertising

We use third-party advertising companies to display ads when you visit our Platform. These companies may use anonymized information (i.e., information that does not include your name, address, email address, or mobile number) to provide advertisements about goods and services of interest to you. This anonymized information is usually in the form of aggregated statistics on traffic to various pages within our Platform.

Accuracy of Information:

If you believe that any Personal Information or Sensitive personal data or information maintained in our records is inaccurate, misleading, or incomplete, please inform us promptly. Users may also review, update, or modify their information by logging into their Account on the Platform. We are not responsible for the authenticity of Personal Information or Sensitive personal data or information supplied by a User.

Data safety & Security

The Platform has implemented strict security measures to prevent any misuse, unauthorized access, modification, disclosure, or destruction of your Personal Information and Sensitive personal data or information under our control. All data collected is stored on servers that are secured behind firewalls and password-protected, with access restricted on a need-to-know basis. We may conduct regular reviews of our security safeguards and Policy to incorporate any future changes deemed necessary to ensure the integrity of your Personal Information and Sensitive personal data or information remains intact. If there is any security breach that could potentially harm you, we will notify you as soon as possible and take the necessary measures to remedy the breach or mitigate any immediate harm.

UPDATE OR DELETE INFORMATION.

The User can use the feedback form on the website or software to notify Paziresh of any updates, changes, or corrections to their previously collected information. In addition, upon user request, we will use our reasonable business efforts to remove user information from our databases; however, it may not be possible completely delete user data due to support data deleted records.

Delete app account

You can submit a request to delete your account and associated data for our website or app via https://earnplus.in/account-delete-request.html

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.